SHIPPING & Returns

Domestic & international shipping

Currently, we ship orders once a week on Saturday. If you need something shipped quickly or by a deadline please contact us.

returns & exchanges

If there is no damage but you are unsatisfied with your purchase please contact us within 14 days and we will give you a refund or exchange. We understand that purchasing jewelry online can be difficult. We do ask that you pay return shipping.

damaged or faulty goods

If your item arrives damaged please contact us immediately. We will provide you a full refund or replacement free of charge.

If your piece breaks within the first 6 months due to normal usage please contact us with photos. We want you to be a satisfied customer.

contact us

Please email us with any additional questions or concerns at
silvaticadesigns@gmail.com.